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Onboarding Specialist

Company: VirtualVocations
Location: Saint Charles
Posted on: November 20, 2024

Job Description:

A company is looking for an Onboarding Specialist to join their Customer Experience team and assist new customers in deploying and integrating their cloud-native IT Operations platform.



Key Responsibilities

Deliver onboarding for new SaaS customers across various regions
Act as a Subject Matter Expert to educate customers on the platform
Optimize product setup and troubleshoot implementation issues during onboarding


Required Qualifications

Experience in a customer support or solutions-oriented role
Knowledge of managing macOS, Windows, and/or Linux environments
Experience with configuration management tools and software deployment methodologies
Ability to work cross-functionally and lead projects
Willingness to become an expert in multiple platforms: Windows, macOS, Linux

Keywords: VirtualVocations, Chesterfield , Onboarding Specialist, Other , Saint Charles, Missouri

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