Manager
Company: Eye Care Partners
Location: Chesterfield
Posted on: March 14, 2025
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Job Description:
EyeCare Partners is the nations leading provider of clinically
integrated eye care. Our national network of over 300
ophthalmologists and 700 optometrists provides a lifetime of care
to our patients with a mission to enhance vision, advance eye care
and improve lives. Based in St. Louis, Missouri, over 650
ECP-affiliated practice locations provide care in 18 states and 80
markets, providing services that span the eye care continuum. For
more information, visit www.eyecare-partners.com. Title: Assistant
Office Manager Company: Clarkson Eyecare Location: Chesterfield, MO
Pay: $17-$19/hr plus bonus and commission Perks: Full Benefits
Package - Medical, Vision, Dental and Life Insurance 401k +
Employer Matching Paid Time Off and Paid Holidays Competitive Base
Pay + Bonus Optical Education Reimbursement Paid Maternity Leave
Hours: Full Time Our offices are open Monday-Friday 8am-7pm,
Saturday 8am-1pm You will not work all of these hours, but you must
have open availability to work any shift within these hours. You
may need to work a little earlier/later as needed Requirements:
Management experience Experience working in eyecare/optical High
School Diploma or GED Equivalent Strong customer service skills
Excitement to learn and grow Essential Functions: Assist in
managing the day-to-day operations of the office, including
employee scheduling, weekly meetings, report generation, inventory
assessment, supply ordering, employee training and other duties as
assigned or needed within the office Lead the staff by guiding them
to success through focused support and coaching Effectively
communicate with patients, doctors, staff and various levels of
management and corporate staff Answer inquiries through phone,
email, and in person request SECTION 1: Job Summary An Assistant
Office Manager is a highly engaged leader that possess a high level
of acuity in business acumen and is focused on developing a
patient-focused team that is goal oriented. SECTION 2: Duties and
Responsibilities Effective execution of Total Patient Experience
(TPE). Develop and maintain a good working relationship with
doctor/doctors associated with office location. Enforce all
corporate policies and procedures. Reinforce TPE in an effort to
enhance the customer experience. This includes: prompt greetings,
professionalism, selling standards to include the Quality
inspections. Motivate team members by remaining positive and
communicating any changes or news in a supportive and constructive
way. Assist with executing day-to-day operations of the office.
Examples include: Monitor and assist with office flow, supply
inventory, team member training and other duties as assigned or
needed within the office. Provide guidance and assist with proper
medical chart handling, insurance and billing, frame and contact
lens selection, policies and procedures, and computer software.
Assist leading the office by guiding them to success through
focused support and coaching as directed by the Office Manager.
Enhance processes and workflow by taking initiative to work with
Office Manager to build action plans to increase the efficiency and
profitability of the office. Handle team member and patient
questions in the absence of the Office Manager. Active and ongoing
communication with Office Manager. Adhere to all safety policies
and procedures in performing job duties and responsibilities while
supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest
of the organization. SECTION 3: Patient Population Served Assistant
Office Manager and team members will work with patients of all
ages, races, and genders. SECTION 4: Education, Licensure &
Certification Requirements High school diploma or GED required.
Associates or Bachelors degree in Business Administration or
Healthcare Management preferred. SECTION 5: Experience Requirements
Previous optical management experience preferred. Industry related
experience preferred. Favorable result on background check as
required by state. Must be able to provide proof of identity and
right to work in the United States. SECTION 6: Knowledge, Skills
and Abilities Requirements Professional in appearance and actions
Logical and Critical thinking skills Customer-focused with
excellent written, listening and verbal communication skills Enjoys
learning new technologies and systems Detail oriented, professional
attitude, reliable Exhibits a positive attitude and is flexible in
accepting work assignments and priorities Meets attendance and
tardiness expectations Ability to work various days and hours as
needed by the business Ability to follow or provide verbal and
written instructions with excellent grammar and spelling skills to
avoid mistakes or misinterpretations Interpersonal skills to
support customer service, functional, and team mate support Able to
communicate effectively in English, both verbally and in writing
Ability for basic to intermediate problem solving, including
mathematics Basic to intermediate computer operation Proficiency
with Microsoft Excel, Word, and Outlook Specialty knowledge of
systems relating to job function Knowledge of state and federal
regulations for this position; general understanding of HIPAA
guidelines SECTION 7: Supervisory Responsibilities There are no
supervisory responsibilities for this position. SECTION 8: Physical
Demands Indicate the amount of time spent for each activity
required as it relates to the essential functions. Physical
Requirements % of Time LBS Bending 25 Carrying 25 25 Climbing 5
Driving 10 Grasping 100 Hearing 100 Lifting 10 25 Pulling 10 25
Pushing 10 25 Reaching 50 Sitting 50 Standing 50 Vision
close/distance 100 Vision color vision 100 Vision depth perception
100 Vision peripheral vision 100 Vision ability to adjust focus 100
Stooping 25 Walking 75 Writing/Typing 100 Speaking 100 Fine Motor
Skills 100 Use of Hands 100 Other (please describe) Location: Work
takes place in a normal office/clinical environment. At times,
travel to other locations may be necessary to fulfill essential
duties and responsibilities of the job. Thus, those needing to
travel for work must have access to dependable transportation, and
driving record must meet company liability carrier standards.
Exposure: Works in normal office environment during normal business
hours. May be exposed to blood or bodily fluids. May also be
exposed to various cleaning supplies. Equipment: The equipment
typically used in this position is a computer, fax, copier,
printer, scanner and telephone. Must have good working knowledge of
Microsoft applications. Other equipment may be used as needed. May
use Optometric equipment/devices per sub-specialty requirement such
as lensometer; keratometer; phoropter; visual acuity measuring;
retinal camera; corneal topography unit; retinoscope. Personal
Protective Equipment (PPE) follows standard precautions using
personal protective equipment. If you need assistance with this
application, please contact [phone removed]. Please do not contact
the office directly only resumes submitted through this website
will be considered. EyeCare Partners is an equal
opportunity/affirmative action employer. All applicants will be
considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status. Employment Type: Full
Time
Keywords: Eye Care Partners, Chesterfield , Manager, Executive , Chesterfield, Missouri
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